Vision & Mission

Vision & Mission

 

IERA’s Vision is to:
“To be first choice for the Vietnamese Community for Aged Care Services in Victoria”.

IERA’s Mission is to:

  • Promote the Vietnamese lifestyle, culture and traditions
  • Provide a total family service
  • Deliver the highest quality care tailored to individual needs
  • Manage funds sustainably to invest in aged care services in the future
  • Be a leading advocate for the Vietnamese community for Aged Care Services
  • Ensure our staff are proud and passionate

IERA’s Values are:

  • Compassion – “We understand the Vietnamese way of life, culture and wellbeing”
  • Respect – “We acknowledge differences and remain thoughtful in all that we do”
  • Excellence – “We are committed to providing the highest quality care and services”
  • Integrity – “We always act honestly”
  • Team Work – “We work together to achieve desired outcomes”
  • Accountability – “We are responsible for our actions”

The key strategic priorities identified strategic plan:

  1. Successful completion and operation of Mekong Cairnlea Vietnamese Aged Care in 2017
  2. Broaden portfolio of aged care services to include:
    • Home care packages
    • Day centre services
  3. Establish a Community Liaison Officer position to advocate for and build stakeholder relationships to enhance the IERA brand and value proposition.